Product Knowledge Base templates

Organize your company's knowledge, intelligently and efficiently, with Notion's product knowledge base template. With pre-built pages for FAQs, news, how-to's, and other important information, this customizable template makes it easy for product teams to access, share, and update knowledge.

35 Templates
A template preview for Product FAQs
A template preview for Basic Product Wiki
A template preview for Lean FAQ
A template preview for Simple FAQ
A template preview for Product and Services Dashboard
A template preview for Competitor Analysis B2B
A template preview for Perfume Inventory
A template preview for AI Engineering Hub
A template preview for Product manager OS
A template preview for Ultimate Resource Library
A template preview for Design Handover
A template preview for Mixpanel’s product wiki
A template preview for User Research Kick-off for Startups
A template preview for Use Case Model
A template preview for [KB] Knowledge Base
A template preview for Beta launch
A template preview for Settings & Sharing Badge Flash Cards Deck
A template preview for Ecommerce Product Manager
A template preview for notionHow
A template preview for Product Catalogue & Data
A template preview for Essentials Badge Flash Cards Deck PRO
A template preview for Ultimate Second Brain Dashboard PRO - PARA Method
A template preview for Green Coffee Sample Tracker
A template preview for Company Knowledge Base

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Top 9 FAQs Templates

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FAQs

What is a Notion template?

A Notion template is any publicly shared page in Notion that can be duplicated. They allow you to share your favorite workflows with the community, or duplicate other workflows that you want to use.

How do I use a template?

Once you identify the template(s) you’d like to use, click the Start with this template or Get Template button. If you’re already signed into Notion, the template will automatically be added to your workspace in the Private section of your sidebar. If you’re logged out or don’t have a Notion account, you’ll be prompted to sign in or create an account first.

How do I make a Notion template?

You can make any Notion page a template by clicking Share in the top right, select the Publish tab, and click the Publish to web button. Make sure the Allow duplicate as template is toggled on. To share, use the public-facing URL or click the Copy web link button in the Publish tab.

How do I submit my template to the Notion Template Gallery?

To submit a template to the gallery, go to notion.so/templates and click the Submit a template button in the upper right corner or visit notion.so/submit-a-template. Fill out the form (including your public template link, template name, template descriptions, and template category) to share your template with the Notion community!

How can I customize the template?

Once you’ve added a template into your workspace, you have endless options for what you can change, edit, or update to fit your needs. Templates are just a starting point to help you create your ideal workspace.

Here are a few common updates and changes that you can make once duplicating a template:

  • Pages — Update the page cover photo, add/change an icon, and change the page title.

  • Text — Add formatting, like bold, italics, text color, and background color. Change heading levels, add bullet or numbered lists, and move sections around.

  • Blocks — Add blocks like callouts, toggle lists, or tables. Remove blocks that you don’t need to reduce clutter or make space for extra blocks.

  • Databases — Change property names, types, and icons, or add/remove properties that don’t fit your needs. Add new database views, like boards, lists, calendars, timelines, or galleries.

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Learn more in our help center.