Help Desk

¡Forget about chaos and take control of technical support with our all-in-one Notion template! This tool allows you to organize ️, manage, and analyze your tickets in a simple and effective way, so that you can provide exceptional service to your users.
About this template

📋 Essential Properties:

Capture all important information for each ticket, including title, creation date, description, assigned technician, priority, status, requester, expiration date, notes, and response time.

📆 Calendar View: Visualize your tickets weekly or monthly for better planning and tracking.

📈Dashboard : Get crucial insights at a glance with our dynamic dashboards:

Historical Summary: Analyze team performance over time, with filters by technician, status, and priority.

Last 7 Days: Quickly identify failed or delayed tickets and track overall progress.

Tickets by Technician: ‍ Measure individual efficiency and optimize workload.

⭐️Benefits:

Improve Organization and Efficiency: Reduce the time spent searching for information and streamline ticket resolution.

Make Smarter Decisions: Get valuable insights into team performance and technical support trends.

Provide Exceptional Service: Reduce response times and improve customer satisfaction.

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