Restrictions for customers based in Russia
The U.S. government has introduced restrictions prohibiting access to certain software products and services to any person in Russia. Due to these restrictions, on September 9, 2024, Notion will no longer provide users located in Russia access to the platform. This includes:
Preventing users from accessing Notion’s services while in Russia. Users in workspaces that have never had billing associated with Russia will be able to regain access to Notion once outside Russia.
If any billing information connected with the workspace is currently or was previously associated with Russia, the workspace will be terminated. This is necessary for compliance with sanctions, and updating an account’s billing information will not change the restriction.
Terminating subscription payments for all plans identified as having any billing information associated with Russia, historical or current.
Impacted users will be able to access their workspaces through September 8, 2024. On September 9, 2024, the workspaces will no longer be accessible and users located in Russia will no longer be able to access Notion’s services.
Impacted users who are no longer in Russia and no longer using billing information associated with Russia may be able to create a new account. Those users will also be able to access other Notion workspaces which do not have billing information associated with Russia. We recommend exporting your data as a precaution.
FAQs
Is Notion the only company impacted by these restrictions?
Is Notion the only company impacted by these restrictions?
No. The restrictions apply to a broad range of US enterprise software products including product management, product lifecycle management, business intelligence, and customer relationship management.
My workspace was not created in Russia, but some users are located there. What will happen to the workspace and its users in Russia?
My workspace was not created in Russia, but some users are located there. What will happen to the workspace and its users in Russia?
On and after September 9, 2024, users located in Russia will not be able to access Notion's services. Workspaces whose billing information has been associated with Russia will be terminated to comply with U.S. sanctions. If the workspace has never had billing information associated with Russia, the workspace will not be impacted, but any members located in Russia will not be able to access the workspace. Content shared with these users will not be deleted.
I’m traveling in Russia, but I’ll be leaving the country soon. Will I regain access to Notion?
I’m traveling in Russia, but I’ll be leaving the country soon. Will I regain access to Notion?
On and after September 9, 2024 users located in Russia will not be able to access Notion's services. As long as your billing information has never been associated with Russia, you will regain access to Notion once you leave the country.
If you believe your workspace is at risk or you received an email from Notion informing you of your workspace's upcoming termination, we recommend exporting your information using these instructions to prevent information loss.
My workspace was created in Russia, but I’m no longer based there. What will happen to my account?
My workspace was created in Russia, but I’m no longer based there. What will happen to my account?
On and after September 9, 2024, workspaces whose billing information has been associated with Russia will be terminated to comply with U.S. sanctions. If the workspace has never had billing information associated with Russia, it will not be terminated.
If you believe your workspace is at risk or you received an email from Notion informing you of your workspace's upcoming termination, we recommend exporting your information using these instructions to prevent information loss.
Can I use a VPN to access Notion while in Russia?
Can I use a VPN to access Notion while in Russia?
No, impacted users will not be able to access Notion using a VPN.
Can an automated system based in Russia access the Notion API?
Can an automated system based in Russia access the Notion API?
No. To comply with U.S. government sanctions, you will not be able to leverage an automated system to access the Notion API from Russia. In order to access the API, you will need to revise your access so that it is not originating from Russia.
