Bookshelf

Key Points

• Your brain has two modes of thinking: System 1 and System 2
• Your brain relies on mental shortcuts called "heuristics" to make judgments.

Key Points

• Intuition comes first, and Strategic Reasoning second.
• There's more to morality than harm and fairness.
• Morality binds and blinds

Key Points

• A successful design should convey information about how to use it to the user
• People develop mental models for how software functions
• People are naturally error prone: Good design should allow for that.